Monthly Archives: February 2014
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Three things can ruin your eCommerce, and how to avoid them
I have seen many articles on how to build and optimize your e-commerce, and I have even written about it enough. But as we know, it is always much easier to lose than win. As Jeff Bezos once said: "If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000." So I decided to do some research on customer dissatisfaction with online shopping and spent some time to analyze the reason behind this. The most common complaints of customers here is my finding listed as top 3 on.... (continued) Continue Reading..!
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